Procurement Knowledge Base
Frequently Asked Questions by Italian Engineers & Sourcing Teams
Clear, transparent answers covering certifications, thermal derating, shipping to Turin logistics hubs, and sample testing protocols.
Q. Are your switching power supplies compliant with European CE, Low Voltage Directive (LVD), and RoHS?
Yes, absolutely. All power supplies shipped to Italy comply with CE directives including the Low Voltage Directive (LVD 2014/35/EU) under EN 62368-1 (formerly EN 60950-1) and the Electromagnetic Compatibility Directive (EMC 2014/30/EU). In addition, our manufacturing line strictly adheres to the EU RoHS Directive 2011/65/EU and its amendment (EU) 2015/863, guaranteeing lead-free assembly and compliance with European chemical restrictions (REACH). Full declarations of conformity (DoC) and test reports are supplied with every order.
Q. How do your SMPS units perform in hot summer factory environments inside Piedmont control panels?
Control enclosures in non-air-conditioned industrial buildings around Turin can easily reach ambient internal temperatures of 45°C to 55°C during summer months. Our power supplies are designed with high-grade components (105°C-rated electrolytic capacitors) and generous heat-sink extrusions. We specify clear derating curves in our datasheets: units deliver 100% continuous rated load from -20°C up to +50°C, derating linearly to 50% load at +70°C. For enclosed, unventilated panels, our engineers can recommend custom forced-fan chassis models or oversized wattage margins to guarantee uninterrupted 24/7 reliability.
Q. What are the standard Incoterms and transit times for shipments to Turin (Torino), Italy?
We routinely support FOB Ningbo/Shanghai, CIF Genoa (the primary maritime gateway for Piedmont), and DDU/DDP delivery directly to your facility or the Turin Interporto (S.I.TO in Orbassano). Sea freight to Genoa port typically takes 28–35 days. For urgent engineering prototypes or critical spare parts batches, we provide expedited international air express (DHL/FedEx/UPS) delivering to Turin Airport (TRN) or Milan Malpensa (MXP) within 4–7 working days.
Q. What is the Minimum Order Quantity (MOQ) for custom OEM output voltages or customized housings?
We understand that system integration and machine building require flexible prototype verification. For standard models, our MOQ starts as low as 1 to 10 units for evaluation. For customized OEM adaptations (such as non-standard output voltages like 36V or 48V adjustments, specific connector harnesses, or custom sheet-metal brackets), the initial prototype evaluation requires no high MOQ. Once sample qualification is achieved, production batch MOQs typically start at 100 to 500 units depending on the complexity of the design.
Q. How can our hardware engineering team request a sample for pre-compliance bench testing in Turin?
Simply submit your required specifications through our inquiry portal: input voltage range, target DC output voltage, rated continuous current, peak current demands, physical dimensional constraints, and target cooling method. Our application engineering team will review your parameters within 24 hours, confirm thermal and electrical compatibility, and arrange air shipment of validated engineering samples for your bench evaluation.
Q. Can you provide private labeling, Italian buyer-specific serial numbers, and custom packaging?
Yes. As an authentic OEM manufacturer with 18 years of export experience, we routinely provide full buyer-label services. We can print your registered trademark, company logo, specific Italian-language technical ratings, CE marks, barcodes, and unique QR codes directly onto the product case and packaging. Custom-molded inner foam trays and export master cartons ensure zero transit damage across maritime container routes.
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